Stock FAQs

what to do if medication is out of stock

by Queenie Volkman Published 3 years ago Updated 2 years ago
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It is best to speak to your pharmacist about your options when your medication is out of stock. There may be other brands still available and appropriate to swap. Alternatively, your pharmacist could dispense a different strength of the same medication.

It is best to speak to your pharmacist about your options when your medication is out of stock. There may be other brands still available and appropriate to swap. Alternatively, your pharmacist could dispense a different strength of the same medication.Jan 20, 2021

Full Answer

Why are your medicines going out of stock?

When our medicines come from a global supply chain — where raw ingredients are made in one country, processed into medicines in another, then freighted by sea or air to Australia — a single break in the supply chain can result in medicines going out of stock.

What should I do if my Pharmacy is out of medication?

If your pharmacy is just out of the medication, they should try and direct you to another location that could potentially have it (if they cannot order it quickly enough). If they are a chain store (e.g. Walgreens), they may be able to access the inventory of near-by stores to look for your medication.

Is your local pharmacy out of stock of your medicine?

But your local pharmacy is out of stock of your usual medicine. Your condition is serious, and without it, your health is likely to suffer. What can you do? While medicine shortages happen from time to time, researchers and the media report COVID-19 is causing more shortages than normal for many life-saving medicines.

What should you do if there is a medication shortage?

If there is a nationwide shortage of your medication and it cannot be reasonably attained anywhere, you should have a discussion with the pharmacist regarding your options. They may be able to call your doctor to discuss an alternative medication for the short-term. What Should The Pharmacy Do?

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What happens when a pharmacy runs out of your medication?

If the pharmacist determines that going without the drug will endanger your health or wellbeing, they are able to dispense an emergency 72-hour (three-day) supply. Another option is to go to an urgent care clinic.

How long does it take when a prescription is out of stock?

Your medication is not in stock. Depending on how much of your medication the pharmacy has left, you may be able to get a 1- to 3-day supply while your pharmacy calls in the remaining amount. Or, your pharmacy may need to call in a new order of your medication and prepare your full prescription for next-day pick-up.

How long does it take for a pharmacy to restock medication?

three to five daysPharmacies usually provide three to five days' supply to the patient, allowing time to order and restock the drug.

How long does it take for CVS to restock prescriptions?

Different CVS sores have different frequencies of refilling. Generally, it restocks medications, beauty products, and other related stuff once every one or two weeks.

How long does it take Walgreens to restock medicine?

Walgreens stores tend to receive shipments of pharmacy items and Walgreens-brand items for restocking once every week, with the frequency increasing based on the volume of sales at each store. Vendor items are restocked once every other week in most cases.

What to do if your pharmacy is out of stock?

There may be other brands still available and appropriate to swap. Alternatively, your pharmacist could dispense a different strength of the same medication .

What to do if stock shortage lasts for extended period of time?

But if the stock shortage will last for an extended period of time, and you cannot find a supply, your doctor may need to consider prescribing a different medication.

Why are there shortages in medicine?

Medicines shortages is a growing issue globally. That’s because of increasing demand, higher quality standards and fewer manufacturing sites. Shortages have also been exacerbated in 2020 due to COVID-19. When workers are locked out of the factory because of a local outbreak, medicines don’t get made. And when we restrict the number of flights ...

How many months of medicine can a pharmacist give?

Finally, and especially during COVID-19, for a large number of medicines pharmacists are only allowed to provide a maximum of one month’s supply to each patient.

Why is it important to deal with shortages?

Dealing with shortages efficiently is important because their impacts are wide ranging. Shortages result in higher costs to patients when they have to buy branded rather than generic formulations; more drug errors due to the different strengths and brands dispensed; more side-effects and higher death rates because of changes to less appropriate medicines; and more complaints from patients.

What to do if all else fails?

If all else fails, you may need to contact your doctor about changing to a different medication. There are often many alternatives in the same drug class that work in the same, or very similar, way.

When a manufacturer knows there is likely to be a medicine shortage, for any reason, they are required to answer?

When a manufacturer knows there is likely to be a medicine shortage, for any reason, they are required to inform the Australian Therapeutic Goods Administration (TGA) so pharmacies can make other arrangements, such as stocking up on alternatives or sourcing supply from other companies. When the medicine shortage is considered to have ...

Do specialty medications require a call in order?

Specialty medications require us to call in the order to the manufacturer. Most of the time they over-night the medication to us. These items are sent to the pharmacy directly from the manufacturer and there is a very short delay in the patient receiving their dose. These items are often expensive and are non-returnable.

Can a manufacturer limit the amount of medication that a pharmacy can order?

The Manufacturer hasn’t made enough to supply demand. In this case, they may limit the amount of medication each pharmacy can order. When this happens, we will send a few days’ supply of the medication, and will send the amount owed when the medication is back in stock. There may be times that we will need to contact the prescriber to have the medication changed to an available product.

The Pharmacist will Inform You When They are out of Medications

It’s rare for a pharmacy to run out of medications, but it’s an occurrence you certainly can experience at some point. Pharmacies’ run out of medications for numerous reasons. Many of them are factors often beyond the pharmacy’s control.

Pharmacy is Out of Your Medication – What the Pharmacy Can Do

If the pharmacy is out of a medication that you need to start immediately or can’t go a day or two without, they will try to make other arrangements as best as possible. This includes:

Pharmacy is Out of Your Medication – What You Can Do

The first thing you can do when your pharmacist says they are out of medication is to tackle the above list of what the pharmacy may be able to do to remedy the situation.

Getting Medications Mailed

When your pharmacy is out of your medication, and you need them to send it to you, you may need to register for mail service if you haven’t already done so.

Getting Medications from Other Pharmacies

If your current pharmacy is out of your medication, then you can try to go to a different pharmacy. For example, if the CVS pharmacy you consistently go to doesn’t have a stock of your medicine, you can try going to a Walgreens pharmacy. However, your insurance plan may affect your ability to do this.

A Final Alternative

This may not help on this particular occasion, but for the future, consider enrolling in Prescription Hope’s patient assistance program.

Closing Thoughts

We hope this has been useful in understanding your options when the pharmacy is out of your medication. Consider our PAP as a more convenient way of securing regular medications. Enroll now!

What to do if stock shortage lasts for extended period?

But if the stock shortage lasts for an extended period and you cannot find a supply, your doctor may need to consider prescribing a different medication.

How does a break in the supply chain affect medicines?

When our medicines come from a global supply chain – where raw ingredients are made in one country, processed into medicines in another, then freighted by sea or air to Australia – a single break in the supply chain can result in medicines going out of stock.

Why is it important to deal with shortages?

Dealing with shortages efficiently is important because their impacts are wide-ranging. Shortages result in higher costs to patients when they have to buy branded, rather than generic, formulations; more drug errors due to the different strengths and brands dispensed; more side effects and higher death rates because of changes to less appropriate medicines; and more complaints from patients.

What to do if all else fails?

If all else fails, you may need to contact your doctor about changing to a different medication. There are often many alternatives in the same drug class that work in the same, or very similar, way.

When a manufacturer knows there is likely to be a medicine shortage, for any reason, they are required to answer?

When a manufacturer knows there is likely to be a medicine shortage, for any reason, they are required to inform the Australian Therapeutic Goods Administration (TGA) so pharmacies can make other arrangements, such as stocking up on alternatives or sourcing supply from other companies.

Is there a shortage of medicine?

While medicine shortages happen from time to time, researchers and the media report COVID-19 is causing more shortages than normal for many life-saving medicines.

Can you dispense medicine if it is in stock?

So if your medicine is actually in stock and you want extra, just in case, then by law they may not be able to dispense it to you.

How to remedy a drug shortage?

To remedy the situation, your pharmacist will start by checking with drug companies to make sure there actually is a shortage. Once this has been confirmed, and with your agreement, he or she will then be able to replace a temporarily unavailable drug with another similar drug to treat your condition. The substitute must be under the same drug subclass as your original medication, be just as safe and deliver equivalent benefits. Your doctor will also be informed of the change to your drug therapy.

Can you replace a temporarily unavailable drug with another?

Once this has been confirmed, and with your agreement , he or she will then be able to replace a temporarily unavailable drug with another similar drug to treat your condition. The substitute must be under the same drug subclass as your original medication, be just as safe and deliver equivalent benefits.

Can pharmacists substitute medications?

Your pharmacist can substitute medications in the event of a shortage

How does the FDA respond to drug shortages?

A: FDA responds to potential drug shortages by taking actions to address their underlying causes and to enhance product availability. FDA determines how best to address each shortage situation based on its cause and the public health risk associated with the shortage.

What are the shortages of injectable drugs?

These shortages have involved cancer drugs, anesthetics used for patients undergoing surgery, as well as drugs needed for emergency medicine, and electrolytes needed for patients on IV feeding.

When does FDA approve extended expiration dates?

When a shortage occurs and a firm has inventory that is close to expiry or already expired, if the company has data to support extension of the expiration dating for that inventory, FDA is able to review this and approve the extended dating to help increase supplies until new production is available.

What does the FDA do?

FDA: Receives information provided by manufacturers regarding their ability to supply the market. Receives market sales data on the specific products. Lists drugs on its website once it has confirmed that overall market demand is not being met by the manufacturers of the product.

What does "not consider a product to be in shortage" mean?

Does not consider a product to be in shortage if one or more manufacturers are able to fully supply market demand for the product

Why are injectable drugs limited?

The raw material suppliers the firms use are also limited in the amount they can make due to capacity issues at their facilities. This small number of manufacturers and limited production capacity for older sterile injectables, combined with the long lead times and complexity of the manufacturing process for injectable drugs, results in these drugs being vulnerable to shortage. When one company has a problem or discontinues, it is difficult for the remaining firms to increase production quickly and a shortage occurs.

Do manufacturers have to report shortages to FDA?

A: Manufacturers are required to report information about shortages to FDA, and are required to report the reasons for shortages and the expected duration of shortages on the FDA website. Title X of the Food and Drug Administration Safety and Innovation Act (FDASIA) of 2012, signed on July 9th, list the mandatory reporting requirements ...

What is a notice from manufacturers to the FDA about impending or current drug shortages?

Notice from manufacturers to the FDA about impending or current drug shortages allows the FDA to work with the manufacturers to prevent a drastic shortage. Drug Shortage Bulletins are copyrighted by the Drug Information Service of the University of Utah, provided by ASHP as its exclusive authorized distributor, and used with permission.

How does drug shortage affect health?

Besides the lack of effective drug treatment, many other areas of medical care can be impacted, including medical procedure delays, treatment protocol delays, rates of medication errors, patient health outcomes, and cost. Notice from manufacturers to the FDA about impending or current drug shortages allows the FDA to work with the manufacturers to prevent a drastic shortage.

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