Stock FAQs

how reliable is stock x

by Chauncey Hill Sr. Published 3 years ago Updated 2 years ago
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The service strives to be reliable, authentic, and transparent. Reliable – great service, every time. Authentic – every item on the StockX exchange is verified.Dec 21, 2021

Is StockX com trustworthy?

The short answer is yes - it's 100% legit! With over 1,000 employees, six authentication centres, operating in almost 200 countries, StockX is definitely the real deal, so if you're on the hunt for that sneaker grail, a luxury watch, or even a sought-after collectible, it's definitely the first place you should look!Feb 28, 2022

Can you get scammed from StockX?

Is everything on StockX fake? Now with StockX, you're guaranteed that the goods you purchase are 100% verified authentic, never fake. Every item bought and sold on StockX goes through a rigorous authentication process, putting the hammer down on scammers and bootleggers.

Are StockX items fake?

A key aspect of StockX's business is its authenticity guarantee, which the company says has an accuracy rate of more than 99%. Prior to the resale site's debut in 2016, sneaker enthusiasts often conducted transactions for rare shoes in person, at stores or conventions, or they tried eBay.1 day ago

Does StockX refund if fake?

StockX has no obligation to return items that do not conform to the description (including, without limitation, that the item is not new and unworn, is not the correct identified size, or does not include the original box), or are counterfeit (in which case, StockX may turn those items over to the proper authorities) ...Apr 1, 2022

How long does it take for StockX to deliver?

StockX strives to have all items delivered to the buyer within 7-12 business days.Feb 1, 2022

What is StockX.com?

StockX.com is an online marketplace that allows almost anyone to resell sneakers, watches, handbags, and even electronics like PlayStation 5 or Nintendo Switch. Buyers can place a bid on an item and once the seller accepts the bid, the sale is final.

Is StockX.com legal and safe or a scam?

While the thought of reselling name-brand sneakers or watches from an unknown merchant sounds shady, StockX.com uses different processes to make sure everything sold on its website is authentic.

Is StockX.com reliable and trustworthy?

Based on ratings from SiteJabber.com, StockX.com has 4.12 stars out of a 5-star rating. This is a great rating compared to other similar websites.

StockX.com Shipping Information

StockX.com usually completes all orders within 7 to 12 business days. Some might even ship sooner. But, shipping times can vary depending on how quickly the seller sends the items to be authenticated.

Does StockX.com have good customer service?

StockX.com doesn’t have a customer service phone line like most retailers. To contact customer support, you must start by searching the Help Center on the website. If you can’t solve your issue there, you are prompted to start a chat. If your question can’t be answered through chat, StockX.com will contact you via email to solve your issue.

How to cancel an order on StockX.com?

StockX.com does not allow you to cancel an order once a sale is made. They created this policy to ensure every bid is real, active, and dependable. StockX.com wants you to be committed when you make a purchase, so it’s important to think about your decision before it’s final.

Does StockX.com have promotional codes or discount codes?

Coupon codes are often available and sent to customers to use on StockX.com. When you first create an account, StockX.com will give you a coupon for $300 off a watch purchase of $3,000 or more, and a coupon for $50 off a handbag purchase of $500 or more. These new customer codes only last 14 days after you sign up, so remember to use them!

Reimbursement issue

I ordered a pair of shoes and waited days for seller to ship them to stockx to be verified. Stockx never received shoes and I am having to wait days for my money to be reimbursed to my account.

StockX Sells FAKES - DO NOT TRUST

StockX claims to verify its shoes, but they do not. As long as the company gets its fee, it does not care whether the shoes are real or fake. I purchased a pair of Dunks that was obviously fake, but even with photo evidence, it does not matter.

I have been sold a fake product

I have been sold a fake product by StockX.

Very Fast and Clear Customer Service

Get a lot bad press but the customer service I received was clear and fast and I received my refund the same day. Top Class

DO NOT BUY FROM STOCKX AS THEY DO NOT GIVE REFUNDS

PLEASE CHECK STOCKX PURCHASING REVIEWS BEFORE THROWING AWAY YOUR HARD EARNED MONEY!!! STOCKX is an OVERSEAS SCAM I recently purchased Bad Bunny sneakers and they send me a used pair with scuff marks and the shoe box was damage including the dust bag was filthy.

DO NOT USE Stockx

Do not use Stockx, my son saved up and purchased an essentials hoodie through them, when the hoodie arrived it was much to big, he returned the hoodie in the exact same condition it arrived only to be told it was not genuine... how is this possible when they authenticate what they send out.... disgraceful shop...

Do Not Buy from this company!!!!!

Do Not Buy from this company!!!!! I bought a pair of shoes for my daughter for Christmas. When I received them they had ink stains all over the laces. I immediately emailed StockX sent them pictures of everything went through the whole process. Bought another pair of shoes the same ones for my daughter so that she had them for Christmas.

Is StockX a legit company?

Regardless of that, it’s safe to say that StockX is definitely a legit operation. And if you were unlucky enough to receive a fake, then it’s best to rely on the StockX customer service. They’ll refund you for that particular item as soon as possible.

What happens if you buy a fake stock X?

Once verified as authentic, StockX sends it to you. If it turns out the item was fake, you receive a refund, and the seller gets his fake item back.

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