How To Properly Ship Your Item to StockX
- Step 1: Place your invoice inside the shoebox and/or envelope with the product
- Step 2: Place your item into a bigger and sufficiently sized shipping box As a general rule, the box should be no bigger...
- Step 3: Use bubble wrap and/or shipping paper to ensure the item is secure in the box while in transit
Full Answer
How long does StockX take to deliver?
For more information on how StockX delivers your items, click here. How Long Does StockX Take To Authenticate? Most StockX orders take only 1-2 business days to authenticate, once they have reached one of StockX’s verification centers.
What happens when an item is sold on StockX?
When an item is sold on StockX, it isn’t shipped directly to the buyer. Instead, the item first gets shipped by the seller to one of StockX’s verification centers, so the product can be verified as unworn and authentic.
How do you seal a box for shipping?
Seal your box with plastic or nylon tape at least two inches wide. Don’t use duct tape. Wrap items separately and use cushioning material. Get packaging tips.
Why can’t StockX file a claim on my order?
Additionally, StockX is not able to file a claim on every order. Examples of scenarios where StockX would not be able to file a claim include: If you used a Forwarding Service and the package was delivered to the address on file.
How do I send a package to StockX?
How To Properly Ship Your Item to StockXStep 1: Place your invoice inside the shoebox and/or envelope with the product.Step 2: Place your item into a bigger and sufficiently sized shipping box. ... Step 3: Use bubble wrap and/or shipping paper to ensure the item is secure in the box while in transit.More items...•
How do I send a StockX shipping label?
Go to My Account > Selling > Pending. Here, you will be able to access and print your shipping label and order invoice. Place the printed invoice inside the original packaging of the product being sold. Please note that StockX shipping labels are based on the billing address listed on your account.
Does StockX ship through UPS or USPS?
StockX carries out most of its delivery through UPS, and enables Buyers to use UPS My Choice to manage their delivery options.
How do I ship clothes with StockX?
Here's the best way to make sure your items get to StockX safe and sound so you can get paid.Open shipping box and close bottom flaps. ... Place the invoice of each item into its corresponding bag or packaging. ... Pack your orders neatly into the bulk shipping box.More items...•
Can you use USPS for StockX?
Please make sure it is UPS, not USPS. Just bring the labels attached to the shipping box, hand it to UPS, and your job is done.
Can you sell on StockX without a box?
StockX requires all items sold on our marketplace to be in brand new condition, including sneaker boxes.
Why is StockX shipping so slow?
StockX is experiencing delays in shipping and authenticating as well as in payouts for buyers and sellers. The company confirmed on its website that shipments could be delayed for two to three weeks because of high demand and COVID-19 headwinds.
Does buyer pay shipping on StockX?
How does payment work on StockX? Once a product is sold and shipped to StockX, sellers receive their payment via four methods including Paypal, Venmo, debit and. However, a 9.5% transaction fee is deducted, which lowers as you sell more. Shipping costs are paid for by the buyer.
How do I contact a StockX Seller?
You must be logged in to your StockX account and once signed in, you can initiate the chatbot by clicking the chat icon in the bottom left hand corner of the screen to open a chat window: From here, you will be able to ask specific questions or enter the issue you're having.
Do clothes have to be in original packaging to sell on StockX?
Original tags and packaging would not be required but it's preferred for sales.
Does StockX take damaged boxes?
We do allow the original box to have slight damage such as minor dents, however, we do not allow boxes with major rips or tears.
How long does it take for StockX to pay you?
1-5 business daysBank Transfer Once the item you sold passes our verification process and your payout is released, it typically takes 1-5 business days (depending on your bank and region) for funds to arrive in your bank account.
Get Your Package Ready
First things first - you need to pack your items in a sturdy box. If you don’t have one, you can order supplies online or buy one at The UPS Store.
Get a Label
You could always take your package to The UPS Store, but it’s easy to make a label online, too. You can:
Go Beyond the Basics
Whether you’re just getting started or you’re an expert in your field, we can help.
How do I control my delivery options?
After an Ask and Bid match, your order’s shipping information is automatically generated with the information provided on your StockX account. Once your shipping information is received, you’ll have the ability to self service your own delivery options.
FedEx
For deliveries with FedEx you can manage your delivery options on your own by following the steps below. We do not have the ability to change your delivery for you. Any costs associated with changing the delivery are the responsibility of the customer.
Notes
Only packages where the final carrier is UPS will be eligible. In most cases, we use UPS. Although rare, we do sometimes deliver via another carrier like USPS.
